June - December:
Saturdays and Sundays at 2:00 PM to 5:30PM
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Once you have received a booking confirmation, all bookings are final. No cancellations or rescheduling requests will be allowed. Failure to appear on your booked date or to cancel prior to your booked date will result in the loss of the value of your experience.
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4 easy steps to memories that will last forever
Select from our range over over 5000 experiences.
Our vouchers never expire, so your recipient can redeem them at their convenience.
Our vouchers are date-free, so they can pick a time that suits them!
We believe in delivering amazing experiences, your gifting experience should be no different.