Year-Round:
Daily - Sunrise to Sunset
*Pending pilot availability
Helicopter weight and balance changes with every flight because of passenger weight, pilot weight and length of flight (fuel weight). It is important that the experience provider has the accurate body weight from every passenger. FAA regulations require all passengers and their carry-on items to be weighed at time of check-in. If a standard airline seat belt is too small or you weigh over 240 pounds you may be required to purchase a comfort seat on the FX STAR helicopter.
Returns
Experience Vouchers that have not been redeemed can be returned hassle-free within 14 days. All refunds will be made to the original purchaser.
Exchanges
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Once you have scheduled a date and received a booking confirmation, no refunds will be given. Rescheduling is allowed up to 72 hours prior to your experience, failure to appear on your booked date or to reschedule at least 72 hours prior to your booked date will result in the loss of the value of your experience. In the event your experience is cancelled due to inclement weather you will reschedule your experience directly with your experience provider.
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