Splash into a world of fun, cutting-edge technology, and thrilling adventures at Orlando's newest water park, Island H2O!
Island H2O Water Park is closed December through February
Please check the park's operating hours before making travel arrangements as opening and closing times vary throughout the year and are subject to change.
No outside food or drinks are allowed in the park unless for specific baby, allergy, or medical needs. However, guests are allowed one unopened plastic water bottle (20 oz or less) per person. During the day, these can be refilled with ice and water ONLY at several locations throughout the park. Soft-sided coolers smaller than 8.5” wide x 6” high x 6” deep are permitted. All other coolers are prohibited.
Yes! We encourage using a locker to store all valuables and personal items. Various sized lockers are available near the restrooms. Lockers can be rented at the lockers station with credit or debit cards.
Guests may not bring any recreational flotation devices into the park. Island H2O Water Park provides life jackets and inner tubes free of charge on a first-come, first-serve basis. Guests may bring their own U.S. Coast Guard approved life jackets.
Returns
Experience Vouchers that have not been redeemed can be returned hassle-free within 14 days. All refunds will be made to the original purchaser.
Exchanges
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Once you have received a booking confirmation, cancellations and rescheduling are allowed up to 72 hours prior to the experience. Failure to appear on your booked date or to cancel and reschedule at least 72 hours prior to your booked date will result in the loss of the value of your experience. In the event that your tour is cancelled due to inclement weather, maintenance issues, or unforeseen circumstances, you will be able to reschedule directly with the experience provider.
Kissimmee, FL