Year-Round:
Daily - 9:00 AM to 5:00 PM
For the 1 student option, participants must weigh no more than 225 lbs. Flights for 1 student and up to 2 passengers will take place in an R-44 helicopter where the maximum weight per seat is 300 lbs and total maximum weight is 580 lbs.
Returns
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Exchanges
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Once you have scheduled a date and received a booking confirmation, no refunds will be given. Rescheduling is allowed up to 72 hours prior to your experience. Failure to appear on your booked date or to reschedule at least 72 hours prior to your booked date will result in the loss of the value of your experience. Any cancellation of a planned flight due to weights exceeding the maximum allowable aircraft weight (individual or combined) will be charged at full price. In the event, your experience is canceled due to inclement weather you will reschedule your experience directly with your experience provider.
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