How can I pay the gratuity after my service(s)?
Gratuity cannot be paid on a credit card. Gratuity can be paid in cash or on debit cards that are eitherVisa, Mastercard, American Express, Discover or JCB. No checks will be accepted at that time.
Is spa attire provided?
Yes. Robe and slippers are provided. The spa also offers body wraps which offer increased warmth after a scrub or wrap.
When should I arrive?
You should arrive at least 15 minutes prior to your scheduled appointment time. For massages and facial treatments, customer will receive a complimentary foot soak during this time period before your appointment. Therefore, you may choose to come 20 minutes prior to your appointment time.
What if I have a preference of the gender of my therapist?
You can request a male or female therapist during the booking process.
What health information should the spa know prior to booking?
Please disclose any pregnancy, medical conditions, allergies, or prescription medications you are taking for your safety and comfort prior to your service(s). You can disclose this information in our "Booking Notes" section when you submit a booking request, as well as on the intake questionnaire upon your arrival at the spa.The disclosure of this information will ensure that each customer has a safe and relaxing time at the spa.
