
Year-Round:
Daily - 9:00 AM to 5:00 PM
Each participant/passenger must weigh no more than 250 lbs.
The student may bring along 1 passenger. However, each participant/passenger must weigh no more than 240 lbs.
Returns
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Exchanges
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Once you have scheduled a date and received a booking confirmation, your experience cannot be canceled. Rescheduling is allowed with at least 72 hours' notice to your experience provider. Failure to appear on your booked date or to reschedule at least 72 hours prior to your booked date will result in the loss of the value of your experience.
4.5 out of 5 stars
Based on 41 reviews