Careers

Fancy working at Virgin Experience Gifts? We’re always on the lookout for extraordinary people to join our friendly team.

There’s never been a better time to come aboard. We’re ambitious and innovative, small and agile, and supercharged by the Virgin brand. With significant growth plans, this is your chance to get stuck in and put your stamp on the future of the business.

You’ll discover an evolving culture that’s full of energy, development opportunities and perks (cocktails, anyone?). We’re out of town, with all the exuberance of a city firm and a product that’s inherently packed with excitement. So, if you want to learn, work hard, and play hard too – we’d love to hear from you.

Why we want you!

We’re looking for a Partnerships Manager to join our team. The Partnership team are the trend-setters in everything experiences. We’re racing to find the next best thing to keep inspiring our customers. We source, grow and retain outstanding experiences, and manage relationships with our fantastic partners. The front line of the business, we work our hardest to meet the needs of all stakeholders to deliver incredible results.  

Working with the Senior Partnerships Manager we need you to help us:

●          Truly own your categories with commercial accountability of buying in margins (BIM).

●          Proactively manage partner accounts to develop strong business relationships, maximize sales and optimize performance in terms of BIM, quality, service and innovation.

●          Scope and deliver initiatives to grow your own defined categories, overcoming challenges with pricing and availability

●          Source key partnerships to deliver geographical coverage

●          Build out annual plans with key partners to include new product and promotions including supplier funded deals to meet the requirements of our seasonal marketing activity

●          Research and source market leading promotional offers to satisfy margin requirements of key clients and direct sale and within required framework/brief

●          Display insatiable curiosity, research and remain up to date with category and product trends

●          Conduct confident pitch presentations to win new partnerships, with the ability to articulate benefits of the Virgin brand and negotiate BIM

●          Identify, secure and onboard new partnerships with the best suppliers in the industry to enhance the product portfolio, ensuring all required documentation is received

●          Communicate brilliantly with Customer Service and Product Support to ensure every customer and supplier experiences heartfelt service throughout their journey with us

●          Continually review existing product performance, BIM and future opportunities

●          Ensure that capacity planning and service and delivery considerations are fully discussed with partners from the outset and considered at every stage of selection and launch

●          Identify and create bundle opportunities​

How we’ll measure success

●          BIM targets met

●          New suppliers onboarded/contracts agreed

●          Quality of contracts

●          Number of outbound new prospect calls made

●          Retention of key partners

●          Net number of products

●          New product creation with existing suppliers

●          Quarterly commercial reviews by category​

What you’ll need

●          Exceptional communication skills

●          Strong commercial understanding, the ability to measure partner and product effectiveness and contribution to the bottom line

●          Excellent negotiator with a proven ability to convert leads

●          Ability to use tools and techniques to profile, benchmark, research and assess the experiences market as a whole

●          Account management experience - Essential

●          Buying or sales experience - essential, within an eCommerce environment - desirable

●          Strong grasp of calculating margins and ability to analyze sales data to make decisions on future products

●          Used to working in a dynamic, fast moving, customer service focused environment​

What’s in it for you?

●          ​Salary $52,000 - $58,000

●          Discretionary bonus

●          Opportunities to try our experiences for free

●          Friends and family discount

●          Flexible working

●          Fully funded health insurance

Our Purpose at Virgin Experience Gifts

Ordinary is everywhere, because it’s easy. But we go further, striving for extra at every turn. We look after the small details, we think about the big picture, and we piece it all together to create something really, really special.

Our products positively glow with it, transporting our customers to the most incredible worlds. Together with our partners, we open doors to five-star hotels, and unlock Michelin-starred menus. We have you driving Ferraris, jumping out the sky… we have you flying World War II warplanes.

We know there’s no one size fits all for extraordinary, so look a little closer and you’ll discover we’re extraordinary to the core.

We champion each other and care about our environment for an extraordinary workplace. We surprise and delight for extraordinary customer relationships. We work hard and smart for extraordinary outputs. All this means we can hire extraordinary people who keep bringing it, keep improving, keep sprinkling that extraordinary magic dust.

Our commitments

We value and celebrate diversity and equal opportunity. We are all different and we want to build an inclusive culture where people of different views, backgrounds, skills and experiences come together to recognize, celebrate, and value these differences. By doing so, we hope that everyone will genuinely feel like they belong and can be themselves at work.