Cloud 9 Living joins the Virgin family — Follow our journey


Office & Partner Support Administrator

To apply for this position, please email your cover letter and resume to
and include Office & Partner Support Administrator in the subject line.


Virgin experience gifts, formerly Cloud 9 Living, is the leading experiential gifting company in the United States. We offer over 2,300 unique experiences as gifts - ranging from city tours & hot air balloon rides to stock car racing & fighter pilot missions.  We have just teamed up with the Virgin Experience Days team in the UK and are looking to expand our team.

There’s never been a better time to come aboard. We’re ambitious and innovative, small and agile, and supercharged by the Virgin brand. With significant growth plans, this is your chance to put your stamp on the future of the business.  You’ll discover an evolving culture that’s full of energy, development opportunities and perks.  So, if you want to learn, work hard, and play hard too – we’d love to hear from you.


The role of Office & Partner Support Administrator is a hybrid position. In this role, the Administrator will assist the Executive Vice President with day-to-day office operations, provide general administrative support across the organization, and assist the Partnerships Team with new supplier and product setup. The office administrator will also play a key role in team engagement, helping to coordinate and plan office events, activities, and more.


Office Administrator
  • Assist the Executive Vice President with day-to-day office operations, maintaining files, etc.
  • Provide general administrative support across the organization
  • Liaise with building management and outside vendors as necessary
  • Liaise with UK-based counterpart to execute company-wide office initiatives 
  • Maintain an inventory of office supplies and reorder as needed
  • Assist line managers & HR with benefits administration and onboarding of new hires
  • Plan, coordinate and execute employee engagement events
  • Scheduling meetings and maintaining calendars
  • Other duties as needed
Partner Support Administrator
  • Work closely with Partnership Team to facilitate the onboarding process for new partners
  • Assist with product setup administration as required
  • Assist with ongoing product maintenance, including pricing amendments, itinerary changes and more
  • Complete ad hoc projects for Partnership Team (i.e. communicate process changes to partners, coordinate email communications, track outstanding certificates, etc.)
  • Track validity and procure Certificates of Insurance from all contracted partners


  • Excellent communication skills (both verbal and written)
  • Highly organised with excellent time management skills
  • Exceptional eye for detail
  • Ability to work independently and multi-task in a fast paced environment
  • Solid administrative skills
  • Passion for working with an innovative, small but growing company
  • Experience with both Microsoft Office & Google Workspace applications
  • Love of experiences / travel / adventure a plus


  • Competitive Compensation & Benefits Package - $35,000-$40,000 annually
  • 100% paid medical/dental for all employees – family coverage available at group rates
  • 401K with employer contribution
  • Generous time off to make sure you stay balanced
  • Team “product testing” days (i.e. stock car driving, whitewater rafting, ATV’ing)
  • Annual experience stipend
  • A fun, casual, hard-working team to spend your days with!

POSITION TITLE: Office & Partner Support Administrator
REPORTS TO: Executive Vice President

To apply for this position, please email your cover letter and resume to
and include Office & Partner Support Administrator in the subject line