Get together for some web-based sleuthing with this CSI: Grounded online escape room. Follow the scent via a series of audio and video files as you gradually unlock the case, working your way through a series of thrilling and fiendish puzzles!
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Virgin Experience Gifts.
Prior to redeeming your Virgin Experience Gifts Voucher for your Play at Home Escape Room, Virgin Experience Gifts' standard return and exchange policy shall apply. This includes the ability to exchange this gift for any other gift or experience offered by Virgin Experience Gifts. However, once you have redeemed your Virgin Experience Gifts Voucher and been issued the membership, you will no longer be able to exchange your experience for another Virgin Experience Gifts experience, and no refunds will be given.
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